Owners and Servicing.

Welcome to the family.

Peace of mind comes as standard when you join the Volkswagen family, thanks to our Service Advantage. Whether your Volkswagen is brand new or has been handed down through generations, you will always receive genuine care and transparent pricing from our network of approved service centres across New Zealand.

Our team of experts will make sure your vehicle is properly maintained and you enjoy worry-free motoring for years to come.

Transparent Pricing

Our intuitive service-cost calculator shows you the up-front and maximum retail price to service popular Volkswagen models at any specified interval.

You will find the same transparency and helpful advice from our service advisors at any approved service centre across New Zealand. They will help explain any work required so you can be confident that your Volkswagen will be taken care of.

Our Service Select packages ›

Genuine Parts

A genuine part to a Volkswagen is just as important as a scalpel is to a surgeon, the right equipment and no compromises.

With a part to match every model, old and new, our genuine range is manufactured precisely to fit, offering the value and quality you expect.

Backed by a 2-year unlimited km warranty when fitted at an approved service centre, there is nothing quite as good as a genuine part.

Learn more ›

Certified Technicians

A Volkswagen Certified Technician is the brain surgeon who’s best qualified to work under the bonnet of your pride and joy.

Equipped with the latest tools and diagnostic equipment, our surgeons can diagnose a fault and repair it with genuine parts in a timely fashion.

With direct access to the factory that built your Volkswagen, code clearing and software updates can be made on the spot. Like a surgeon, the health and safety of you and your family is of the utmost importance – Welcome to our operating room!

The Extra Mile

From the moment you arrive at one of our approved service centres, you and your Volkswagen will receive professional service and genuine care.

Our service waiting area is stocked with complementary tea and coffee, with access to free Wi-Fi. While you enjoy the amenities, your vehicle will enjoy some TLC as well with a complementary wash and vacuum.

If you decide not to wait with us, many of our service centres offer loan car and pick up/drop off services, please remember to book this in advance.

The Ebbett Volkswagen Service Experience

Nobody knows Volkswagen like we do. Here at Ebbett Volkswagen Pukekohe, we pride ourselves on our ability to provide our customers with top-of-the-line workmanship and customer service.

The Ebbett Volkswagen Pukekohe service advantage means you have access to:

  • Volkswagen trained technicians
  • Specialist Volkswagen diagnostics & tooling
  • Warrantied, genuine Volkswagen parts

Why let anyone else work on your beloved Volkswagen? Book your service with us and enjoy peace of mind knowing your vehicle is in good hands.

Service Select Packages

Service Select packages are developed to give customers peace of mind with fixed-price services based on your vehicle type. We offer the convenience of loan cars and a dedicated service reception with a team of advisors to translate the ‘workshop speak’ to ‘customer speak’. If your vehicle is 6 years or older chances are Service Select is right for you.

Repairs

Repair bills for cars are traditionally uncertain. Mechanics often guess what the problem is and once they start working, they may find bigger issues than they expected.

When you book a service or repair with Ebbett Volkswagen Pukekohe we advise and then you decide. Ask for a Dialogue Reception consultation with your next booking, a free 15min check over your vehicle. We’ll examine the overall condition of your vehicle. Then discuss this with you to find out how you’d like to move forward with any repairs if they’re required.

Warrant of Fitness

WOFs can be booked and done right here at Ebbett Volkswagen Pukekohe. Is your Warrant of Fitness almost due? Give us a call today.

Parts & accessories

For genuine Volkswagen parts, accessories and merchandise, look no further than Ebbett Volkswagen. Our team of experts can help you with any Volkswagen part you may need.

Windscreens

Ebbett Volkswagen now offers windscreen replacements, right here at our dealership in Hamilton East. For large stone chips and cracks that require full windscreen replacements, contact the Ebbett Volkswagen team today.

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